Slash travel costs & cut unproductive time for Operations & Field Service
Flexible, UK-wide local Agent Network for hire, to do generic Operations & Services
Short Tasks Local Agents Network
UK-Wide Support. Without the Travel.
Local people. Nationwide coverage. Lower costs.
ServicePoints gives you access to a flexible network of people across the UK who can carry out straightforward Operations tasks and provide face-to-face Customer Service assistance wherever you need it.
Less travel. Less time. Lower costs. Extend reach.
From inspections, measurements and photographs to customer visits, checks and on-the-ground support, our people can be where you need them—when you need them.
• Cut the time and expense of sending your own staff to do quick tasks
• Why use over- qualified contractors when specialist skills aren’t needed
Our local Agents do short tasks so your team can focus on jobs that really need them
Often much nearer, faster, more flexible & lower cost than sending employees & contractors.
A new, mobile, pay-as-you-go service for completing all sorts of tasks – all over the UK!
Local People. Less Travel Time. Lower Costs.
Put people where you need them
Why send your own employees across the country or pay for expensive specialists to carry out straightforward tasks, when our local Agents can do the job sooner and for less cost?
Our UK-wide network gives you access to people close to your customers and locations, helping you complete straightforward tasks quickly and economically.
If the task itself won’t take very long, make BIG savings instead of paying employees and contractors for their time and travel expenses
Cut fees on straightforward tasks – no more minimum call out fees/hourly rates of over-qualified professionals
A few examples of the types of tasks we can do
You may have other types of task that might benefit from this economical, flexible, pay-as-you-go service
Meter readings and validations
Collect and record meter readings or other information
Photographs of damaged Property
Independent evidence of damage to vehicles & buildings
Customer Services personal support
A flexible, in-person, presence for a variety of scenarios e.g. remote
Potholes, Kerbs & Road Hazards
Measure & photograph kerbs, potholes, etc. & record location
Measure Spaces, Rooms, Fittings
Measure & record dimensions, position, site location, etc.
Deliveries & Transport Checks
Photograph, count & verify goods, note condition, location
Construction equipment checks
Check vehicle location/condition, tachograph readings
Contact Centres & Online Businesses
Ever needed people in short bursts in different town and cities?
Compliance & Standards checks
Ensure that all boxes are ticked for compliance & performance.
Asset Verification and Logs
Check and record equipment located at different sites
Equipment Checks, Serial Numbers, etc
Is it in the right position; serial numbers; measurements
Legal Document Deliveries
We can collect ready-printed and bound documents & deliver them.
Franchise & Concession Checks
Checking displays, signage, promotions, stock, opening hours, etc
Project Progress checks
Is agreed work on time and up to schedule? Need photo or video evidence?
Timings & Observations
Independent checks of third-party claims – can be unannounced
Fixed fees* agreed on either pay-as-you-go basis or at discounted contract rates
Our Agents are a mix of ages, male and female, and most importantly are very reliable and professional.
Nationwide Operations Task Support Network
Why Use the ServicePoints Network?
Operations support from our UK Network of local Agents means we will complete the necessary tasks, while your own employees concentrate on their main responsibilities.
Benefits include:
• Save time – Reduce the hours your employees spend travelling to and from locations
• Reduce costs – slash travel expenses and avoid using expensive specialists for straightforward tasks.
• Extend your UK coverage – get support in locations where you don’t have your own staff, offices or facilities.
• Respond faster – local people can often reach a location sooner, helping you sort the information or service you need earlier.
• Stay flexible – use ServicePoints for a one-off task, occasional requirements or ongoing support. Choose a pay-as-you-go service or agreed contract rates to suit your needs.
• White label your support – we can “be” your organisation if you wish
Let’s work together….to provide Consistently Excellent Service for your Customers and Partners.
Surely it’s well worth trying out to see how it goes?
Face-to-face Customer Service, Wherever Your Customers Are
A local presence without overheads, across the UK
Customer support can include:
• Customer visits – provide local, face-to-face assistance
• Information and assistance – answer questions and provide help on the ground
• Simple customer tasks – carry out straightforward services on your behalf
• Follow-ups – keep customers informed and engaged
• Local support – provide a presence where you don’t have your own people
If required, we can communicate with customers by WhatsApp, text, email or telephone, as well as providing face-to-face support when required.
This gives you a flexible way to strengthen customer relationships, improve responsiveness and provide support across the UK.
You can also provide a more personal service, respond quickly and keep customers moving through their journey.
How it works
Simple to use. Flexible to scale.
1. Tell us what you need – location, timing and any specific requirements.
First task – our manager will come with you to do a pilot task, so that we know first-hand exactly what’s involved. This is so that:
- we can provide you with a quotation
- we are able to instruct our Agents for future jobs
2. We identify a local member of our network and arrange the task.
3. Our local Agent visits the location to carry out the work.
4. You receive the photographs, measurements, checks, documents or whatever other information you require.
Less travel. Less time. Lower costs. Extend reach.
ServicePoints provides people where and when they are needed
With minimal cost and flexibility instead of long-term overheads
- Free up your employees to concentrate on higher-value work instead of spending hours travelling to complete short tasks.
- Avoid employee travel costs, or minimum call-out charges/professional rates for straightforward jobs.
- Local people can often reach locations sooner, to provide the info or service you need more quickly.
- Reduce your organisation’s carbon footprint.
- Transparent pricing
- Excellent customer service
- Information in format you require
Test out our UK Network
It doesn’t really matter what the task is…we can probably do it for you, and save time as well as money
To try out our National Local support Service, we just need a brief description of the task and any other requirements from you. For the first task we complete for you, we will:
- * Let you know when we can do it, and how much it will cost
- * Send you the information, photographs or other details you require, whilst we are on-site, to check everything is OK
- * Obtain live feedback from you before we leave the location
- Why waste hours of employees’ or contractors’ time travelling to locations to do tasks that don’t take long?
- Our local Agents can often complete your tasks sooner too