Successful Customer Contact at all points of Sales and Service
ServicePoints addresses key business issues to convert new enquiries to sales, encourage repeat business, and improve contact systems
Our Approach
Helping you to provide consistently excellent points of service and contact for your Customers, to build Trust and Loyalty.
Flexible, cost-effective research with actionable insights through pay-as-you-go and competitive pricing models
Over the years, we’ve worked with many well-known organisations, so you can be sure the standards that we aim to achieve are very high.
Our aim is to help companies of all sizes achieve excellence and unwavering customer loyalty
Unlock New Opportunities
Combine Technology and Sales Research to Boost Profits
Use effective Customer Service processes and Contact systems as USPs to increase Sales
From Research to Telecoms solutions and Card Payment systems, MarketCheckers provides the insights and support you need to drive growth
Unique Sales Points and Competitiveness
Conduct competitor analysis to uncover missed opportunities and highlight your USPs
Achieve a Prime Market Position
Understand customer priorities and assess your offerings to outperform competitors by improving customer service
Customer-Friendly Contact Systems
Secure Payment systems and seamless Telecommunications, wherever you and your employees are
Customer Experience Insights
Close the gap between customer perception and experience to ensure repeat business and find new ways to stand out
Retail & B2B Customer Service Level Tests
Independent, impartial mystery customer reviews to assess sales and customer service performance
MarketCheckers helps you combine processes and systems to increase Sales and Customer Loyalty
Key Foundations of ServicePoints
- Evaluate service and sales performance with real, unbiased insights from Mystery Customer Tests
- Ensure seamless contact with customers using cutting-edge Card Payment and Telecoms Systems
- Boost Sales Conversions & Customer Retention. Turn new interactions into loyal customers and drive repeat business
- Build and Maintain a Prime Market Position. Stay ahead of the competition with continuous improvement
Customer loyalty drives business success
Let’s Connect
Free consultation to help your business thrive. Contact for more details.